Privacy Policy

1. Introduction

At Systemations (“we,” “our,” or “us”), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the “Services”.

By using our Services, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you create an account or use our Services, we may collect:

• Name, email address, and phone number
• Company name and business information
• Billing and payment information
• Communication preferences

Data You Provide

Our platform stores data you input, including:

• Contact information (leads, customers, vendors)
• Communication history (emails, texts, calls)
• Deal and pipeline information
• Automation workflows and configurations
• Website and funnel content

Automatically Collected Data

• Device and browser information
• Usage data and analytics
• IP address and location data
• Cookies and tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and illegal activities

4. Data Sharing and Disclosure

We do NOT sell your personal information. We may share your information with:

• Service Providers: Companies that help us operate our platform (hosting, payment processing, etc.)
• Business Transfers: In connection with a merger, sale, or acquisition of our company
• Legal Requirements: When required by law or in response to valid requests
• With Your Consent: When you explicitly authorize us to share

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

• 256-bit AES encryption for data at rest
• TLS 1.3 encryption for data in transit
• Regular security audits and penetration testing
• Multi-factor authentication available
• Role-based access controls
• Secure data centers with SOC 2 Type II certification

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data (“Right to be forgotten”)
• Portability: Request your data in a machine-readable format
• Opt-out: Opt-out of certain data processing (including marketing)
• Restriction: Request restriction of processing

To exercise these rights, contact us at privacy@systemations.io

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you Services. You can request deletion of your data at any time. After account closure, we may retain certain information in aggregated, anonymized form for analytical purposes.

8. Third-Party Services

Our Services may contain links to third-party websites, services, or applications that are not owned or controlled by Systemations. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

12. HIPAA Compliance

For healthcare customers, we offer Business Associate Agreements (BAA) and maintain HIPAA-compliant security measures. Contact us at hipaa@systemations.io for more information.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@systemations.io
• Address: 123 Business Ave, Suite 100, San Francisco, CA 94102
• Phone: +1 (888) 555-0123